RATEMYLANDLORD.COM | LANDLORD DETAILS |
Zannia Matthews |
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LANDLORD'S ADDRESSES (1) |
120 Upland Ter |
Apt A |
Collingdale, PA 19023 |
UNITED STATES |
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LANDLORD'S PROPERTIES (1) |
120 Upland Ter |
Apt A |
Collingdale, PA 19023 |
UNITED STATES |
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RATINGS |
 | OVERALL |
(1) | The landlord was easy to work with. |
(1) | The landlord was forthcoming and accomodating. |
(1) | The landlord communicated in a timely manner. |
(1) | The landlord addressed my concerns. |
(1) | The landlord's expectations of me were reasonable. |
(1) | The landlord conducted a proper move-in inspection. |
(1) | The landlord respected my privacy. |
(1) | The landlord promptly completed repairs. |
(1) | The landlord accurately completed repairs. |
 | The landlord conducted a proper move-out inspection. |
(1) | The landlord promptly refunded my deposit. |
(1) | I would rent from this landlord again. |
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COMMENTS (1) |
[29-Dec-2017] I have never in my life experienced such a harrowing ordeal renting and living anywhere. This Landlord was an absolute nightmare to deal with. A spiteful, rude and presumptuous women. Not only did my family have to contend with this women's attitude but the apartment it's self was a disgrace. No working smoke detectors in the building and she would not replace our apartment door which was paper thin plywood and no had nothing but an eyehook latch for security. The main door of the apartment was frequently broken and we had no door bell. The landlord would not provide us with a doorbell. From my understanding, this is against the law. They even made the tentants salt and remove snow. We where told if we didn't remove snow and put salt down we would be evicted. We would have left sooner but were unable to move due to needing to keep our child with an IEP in the same School district. The apartment also had a major roach infestation. When we asked about extermination her reply was "We never had this problem before." Everything in the bathroom was broken or rusted. The toilet was so rusted when it was taken off the base our bathroom looked like it had feces all over it. The majority of the outlets in our apartment did not work and the few that did where outdated and needed adapters to work and the hardwood floors where buckling in certain places. The lining around the tub was moldy and falling away.
Everything was calm between us for a few months and then one day the Landlord sent my husband a very nasty text message accusing us of using a broken washing machine and leaving the utility sink full of water. When in actuality, the Landlord and property manager had failed to properly drain the sink after coming to access it. The utility sink was left full of water for almost 2 weeks and the whole building stank due to the fetid water. After a reply text message between us everything rolled down hill. The landlord became petty and would frequently accuse my family about things and conditions on the property. She even took things from the backyard that belonged to former tenants and stuck them inside of my families storage. She bad mouthed us to neighbors and caused them to stop speaking to us as well. This Landlord would never visit the property but would rely on "Bad" second had information from her stubbly little henchman property manager. We paid our rent on time and sometimes two months in advance! This was the thanks we got.
Everything came to a head over a plumbing situation and we agreed to pay for what we felt we were responsible for. The landlord had additional work done due to the plumbers getting over on her and attempted to charge us for it! She took us to court to start an eviction proceeding over ONE months late rent and damages to the rental property. My husband and this woman came to an agreement that she would drop the court case and we would pay a certain amount then leave within 30 days. She didn't drop the court case and went behind my husbands back to the scheduled court appearance. The Judge STILL FOUND IN OUR FAVOR. Just to further underscore how nasty this Landlord is, Our fridge stopped working within 6 days of our move out date even though it had been fixed only 2 weeks before. The landlord ignored our repeated calls about the broken fridge. So we went 6 days without a working fridge until the day we moved out.
Our current landlord felt so bad for us after we explained our ordeal with this women, she rented to us. God love you if you ever come across or rent from this Landlord at 120 Upland Terrace! |
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