[12-Jun-2013] Living in their property was one of the most stressful years of my life, due to mistreatment and disrespect give to myself and other tenants.
Lori does not care to upkeep her property and has a retaliatory demeanor anytime we had asked to have maintenance work done to the property. Our lease date extended from May 15, 2012-May 31, 2013.
Beginning in Oct. 2012, we noticed mouse droppings in our kitchen drawers. This was due to a hole in the back of the drawer. This took Lori 1.5 months and several emails to fix. In the same time frame, we had to beg for a new bathroom faucet (which we purchased), because it was corroding and causing our water to be tainted. After several emails and a picture of the faucet, she finally agreed to have a plumber install the faucet. She did not reimburse us for the purchase of the faucet.
In Nov. 2012, the entire pipe system went. When this happened, we were unable to shower at our own home for 3 days. Lori did not try to rectify this in any way. Due to the fact that the system was so old, the plumber had to customize the piping. This took a month to figure out. The plumber eventually fixed the pipes, but left a gaping hole (2 ft x 3.5 ft) in our ceiling. The plumber also put a hole in our upstairs neighbors kitchen, which gave her 24/7 access to our bathroom. This hole remained there for 11 days, as Lori did not see this as an invasion of privacy. She told us that if we were to feel violated, to contact the Police Department and they would handle it. Again, Lori tried to pawn off her responsibility. Finally around Christmas 2012, the hole had been covered.
Early in 2013 the garage door became stuck, causing me to almost miss work (luckily I was able to carpool). After explaining the unreliability to Lori and how I could have lost wages due to her lack of maintenance, she threatened to take away the amenity and turn the garage into manual in the dead of winter.
In Feb. 2013, we contacted her about a smoke-like substance in the dryer. She sent her husband out and deemed it was fine, but she was going to remove the laundry facilities as we mentioned that issue could have been a potential fire hazard. Rather than replacing this amenity, she threatened and took away the facilities. We fought her to reinstall, which she did, after a month of hounding her and going back and forth. Again, it was our fault that there was a fire hazard. This had nothing to do with her property.
In Apr. 2013, Lori began showing our unit to rent out on June 1, 2013. Upon arriving home on the first evening, we discovered that Lori had locked every lock on the door, though we had never been administered all of those keys. She locked us out. We tried to reach her for over three hours to let us in, but she didn't see this as an emergency. We had to break in through the kitchen window in order to have access to our own home. Upon getting inside, we discovered that she had removed all the plastic off of our windows. As the winter of 2013 continued on, it was necessary to keep this intact, especially since the tenants were responsible for the electric bill. We asked Lori about this and she said she refused to show the place with plastic on the windows, knowing full well that the plastic was our property. She proceeded to hang up on us for questioning her.
In Apr. 2013, I called the Shorewood Code Inspector to perform and inspection, as we were certain that there was mold and that our electric wiring had been crossed. The inspector found thirteen violations in the house and gave Lori a deadline. She asked for an extension to do this when the house was "unoccupied." Unfortunately we are acquaintances with the new tenants and know that they had signed a June 1 lease. There was to be no time of unoccupancy. Her extension date has come and gone now, though we are still in contact with the inspector and nothing has been taken care of.
We moved out in mid-May, though we never informed Lori or Joe that we would be leaving before the end of our lease. We paid our entire months rent, as we knew we were responsible for the lease. On May 30, 2013, we came to do a final walk-through, collect final items and record a video of the unit in case there were any disputes over the security deposit. To our surprise, Lori has allowed someone to MOVE IN before our lease was complete. We confronted her and she said that since we had schedule to shut off WE Energies, she assumed we were out.
She refused to perform a final walk-through and wanted to have now flexibility. To any future renters-BEWARE
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