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Philip and Chen-ju Sun

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Landlord's Addresses (1)
6314 Cherry Hills Rd
Houston, TX 77069-1348
UNITED STATES
Mobile: 281-794-7888
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Landlord's Properties (1)
575 Trianon St
Houston, TX 77024
UNITED STATES
From: 06/2014
To: 06/2020
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RATINGS
	OVERALL
(1)	The landlord was easy to work with.
(1)	The landlord was forthcoming and accomodating.
(1)	The landlord communicated in a timely manner.
(1)	The landlord addressed my concerns.
(1)	The landlord's expectations of me were reasonable.
(1)	The landlord conducted a proper move-in inspection.
(1)	The landlord respected my privacy.
(1)	The landlord promptly completed repairs.
(1)	The landlord accurately completed repairs.
(1)	The landlord conducted a proper move-out inspection.
(1)	The landlord promptly refunded my deposit.
(1)	I would rent from this landlord again.
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ADDITIONAL COMMENTS (1)
[24-Jul-2020] THIS WAS A NIGHTMARE FOR OUR FAMILY. We are happy to speak with you in person. We have nearly 200 emails, dozens and dozens of phone calls, thousands of dollars and hundreds of hours lost in the maintenance of this home where almost from the moment we moved in until the time we moved out we were in a constant state of negotiation with the owners to fix most appliances, the air conditioning, doors (including front door and garage door as well as internal "barn doors) that broke, fell off, collapsed or lost their locks. What's more, the previous tenants who we happened to locate when we found service repair receipts when we were moving out had the exact same experience. We are currently working with a lawyer to try to get our damage deposit back but don't have much hope because housing laws in TX do not protect tenants. The upstairs gets to nearly 100 degrees in the summer when the air conditioner breaks - three times during our two years there. The warranty company says it needs to replaced, but the Sun's won't agree. The time, money, psychic energy and heartache we endured during the period of our lease was the worst experience we have ever had and we move frequently because we work internationally. We were trapped and there wasn't a thing we could do.

MISCELLANY
This landlord's information has been viewed 24 times since 07/20/2020.
This landlord has been rated by 1 member.
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