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Sue Chaffee

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Landlord's Addresses (1)
28 Fawn Ridge Dr
Oakwood Hills, IL 60013
UNITED STATES
Home: 847-436-3203
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Landlord's Properties (1)
24 Forest Ln
Cary, IL 60013
UNITED STATES
From: 11/2008
To: 07/2013
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RATINGS
	OVERALL
(1)	The landlord was easy to work with.
(1)	The landlord was forthcoming and accomodating.
(1)	The landlord communicated in a timely manner.
(1)	The landlord addressed my concerns.
(1)	The landlord's expectations of me were reasonable.
(1)	The landlord conducted a proper move-in inspection.
(1)	The landlord respected my privacy.
(1)	The landlord promptly completed repairs.
(1)	The landlord accurately completed repairs.
(1)	The landlord conducted a proper move-out inspection.
(1)	The landlord promptly refunded my deposit.
(1)	I would rent from this landlord again.
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ADDITIONAL COMMENTS (1)
[15-Jul-2013] Sue Chaffee has taken her sweet time with refunding our security deposit. Upon moving out, we waited 30 days before reaching out to her about our deposit refund. She said she was still working on some things which seemed odd because new renters had already moved in (wouldn't you fix everything THEN have them move in) So she said things were taking longer because she had to work around their schedule. We just asked her to keep us updated. So we waited, and then waited some more. 2 weeks went by and nothing. So I sent an email asking her for an update. It took her a week to respond with all but still working on it. This went on for a month. Over 3 months after we moved out, we received a letter with a few receipts attached and a general labor charge for $30/hr. We are still trying to work with her to resolve as most of the labor fees are erroneous painting charges. She was fine to work with during our lease. Any problems that arose, she was able to get fixed in a timely fashion. However, expectations were not set in the lease about repainting the entire condo and a proper move in inspection was not completed which led to erroneous charges for things that were in the same condition as when we moved in. Will complete this update once dispute is settled in or out of court.

MISCELLANY
This landlord's information has been viewed 482 times since 07/10/2013.
This landlord has been rated by 1 member.
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